Our Goal: Timely and Cost-Effective Delivery
We understand the excitement of receiving your Penantia (Penantia Global) products. Here’s how we aim to get them to you quickly and efficiently:
Shipping Options and Rates
- We offer free standard international shipping on all orders. Customers are responsible for any applicable import duties or taxes as determined by their country of residence.
- We accept payments in (INR) for Indian Customers
Processing and Delivery Times
- Processing: We strive to process and dispatch orders within 1 business day.
- Delivery Timeframes:
- Delivery times vary depending on location. On average it is estimated at 3-7 business days. Please allow additional time for customs clearance.
- Delivery Timeframes:
Important Notes
- Delivery Delays: We are not responsible for shipping delays caused by carriers or events beyond our control.
- Customs and Import Duties: International customers are responsible for any applicable import duties, taxes, or fees imposed by their country.
Tracking Your Order
You’ll receive a shipping confirmation email with tracking information once your order is dispatched.
Lost or Damaged Packages
If your package appears lost or damaged in transit, please contact us immediately at support@penantia.com. We’ll work with the shipping carrier to resolve the issue.
Contact Us for Any Shipping Concerns
For any questions or concerns regarding shipping, please don’t hesitate to reach out to us at support@penantia.com.